1.1. These Terms and Conditions
apply to the buyer (hereinafter referred to as the Customer) while using the
DarkroomCat e-store (Kelle OÜ, Business Register Code 14290332, www.darkroomcat.com, hereinafter referred to as E-Store).
1.2. The E-Store may change the
Terms and Conditions at any time without prior notice. The changes shall enter
into force at the time of the publishing on the E-Store website. By buying and
paying for the product(s) from and to the E-Store, the Customer confirms that
(s)he has agreed to the Terms and Conditions of the E-Store.
1.3. If a product is in stock of
the E-Store, then a label "Buy" appears next to the product. If the
product is out of stock, then the label "Out of Stock" appears next
to the product. If, due to a store or accounting error, the E-Store shows that
an out of stock product is in stock, then the E-Store shall offer the Customer
a comparable product or shall return the payment within 5 (five) business days.
1.4. All products on sale at the
E-Store have been produced in Estonia and the products themselves and their
design is under copyright protection and copying them is forbidden.
2.Buying and Prices
2.1. The prices of the E-Store
products are in euros and include the Estonian VAT of 20%.
2.2. Shipping fees are added to the
order total. The Customer may review the shipping fees prior to payment.
2.3. The E-Store reserves the right to
change the prices at any time without prior notice. All changes shall enter
into force at the time of the publishing on the E-Store website. If a Customer
has paid for the product before the price change, then the price for the
Customer shall be the one valid at the time of the purchase.
2.4. If the Customer wishes to purchase
the product from outside of Estonia or the EU, then separate international
shipping fees shall apply.
3. Placing the Order and Paying
3.1. Before adding the product to
the shopping cart, the Customer shall read the product description to be sure
that this is the product they wish to purchase (measurements, color, amount,
etc). The product tonality may differ from the one displayed on the screen, as
screens may differ in their presentation of the tonal range.
3.2. If the product has been selected,
then the Customer should press the "Buy" button next to the product.
After that the purchase can be finalized or the canceled in accordance with the
on screen instructions on the Shopping Cart page. Shipping fees and payment
methods are detailed on the same page.
The sum for the purchase shall be
transferred to the E-Store bank account. Upon confirming the order the Customer
shall pay 100% of the product price plus any shipping fees. The payment
deadline is 3 (three) business days. If the payment has not been made in time,
then the E-Store has the right to cancel the transaction and release the
product for sale.
3.3. Upon confirming the order
the Customer shall enter their data: name, valid e-mail address, phone number.
When using a courier service, then also the delivery address and if the invoice
goes to a company, then the company's information. Correct information ensures
faster delivery. The purchases made from the E-Store may be shipped to parcel
machines all over Estonia.
3.4. After making a purchase and the
payment, the E-Store shall contact the Customer.
3.5. In processing personal data,
the E-Store adheres to the Data Protection Act and does not release the
Customer's information to third persons unless directed so by law.
4. Product Return
4.1. When the Customer has received the
product, they have 14 (fourteen) days to review the product and return it when
necessary. The E-Store must be informed of the wish to return the product
through the www.darkroomcat.com E-Store contact form together with the reason for the
return. The E-Store shall reimburse the purchasing price of the product
provided that the product has reached the E-Store and shows no signs of wear
4.2. The returned product must be in
its original packaging and show no signs of use.
4.3. If the product shows signs of wear
and tear, which did not exist before the product reached the Customer, the
E-Store is not obligated to reimburse the money.
4.4. The shipping fees of the returned
product shall be covered by the Customer.
4.5. If a product is defective, the
E-Store must be informed of this without delay. If it becomes clear that the
defect was not caused by the E-Store or the Customer, the E-Store shall replace
the product or reimburse the money. The money shall be reimbursed upon return
of the defective product to the E-Store. See section 4.1. The costs of
replacing a defective product shall be covered by the E-Store.
5.1. The E-Store is not
responsible for delays or other problems in the case it has been caused due to
inaccurate data provided by the Customer.
5.2. The E-Store is not responsible for
damages and defects caused by misuse of the product by the Customer. Each product
shall last in accordance with its method of use. Each product comes with its
5.3. The E-Store shall not be
responsible for physical wear due to use.
5.4. The E-Store shall not be
responsible for tonal differences of different production patches. The
variation is minimal, as the batches have been ordered at different times and
the variation may not have incurred due to the actions of the E-Store.
5.5. The E-Store shall not be
responsible for technical failures not under its control during the use of the
5.6. The E-Store shall not be
responsible for any possible damages caused by a delayed delivery of the
product. Generally the shipments take up to 3 (three) business days to arrive
within Estonia. If the product has not reached the Customer by that time, the
Customer shall inform the E-Store of this without delay.
5.7. The E-Store is responsible for the
correctness of the products in the E-Store and the indicated prices.
5.8. The E-Store is responsible for
delivering the correct product.
5.9. All differences between the
Customer and the E-Store shall, whenever possible, through negotiations for
finding the best solution while keeping in mind the Customer's interests.
18.104.22.168. The Customer is
responsible for a timely payment.
22.214.171.124. The Customer is
responsible for the correctness of the entered data.
126.96.36.199. The Customer is
responsible for the correct use of the product.
6.1. Shopping at the E-Store is
safe. The privacy and security of the Customer's data is of utmost importance
for the E-Store. The E-Store shall not forward the Customer's data to third
parties except in situations where it is necessary for the product delivery
through a courier service or designated so by law.
6.2. The data entered by the Customer
upon placing the order shall be stored in the E-Store customer database with
the purpose of simplifying future transactions.
6.3. The Customer has the right to
demand the amendment or deletion of their data from the E-Store customer
7. Copyright Protection
7.1. The contents of the E-Store
is under copyright protection and is the sole property of the E-Store.
7.2. It is forbidden to use any
texts, photos, logos, etc connected with the DarkroomCat trademark without the
copyright holder's permission.
7.3. The design of all products
is under copyright protection and it is forbidden to use it without appropriate
7.4. The content of the E-Store
in the form of texts, photos or any other form may not be used without proper
7.5. If the Customer has any
questions in regards to the E-Store products, they may contact the E-Store
through the E-Store contact form.